Returns & Exchanges

We accept returns and exchanges of all unworn, unwashed, unmarked and free of debris merchandise within 30 days of delivery of your order.

For health & hygiene reasons, we do not accept returns or exchanges on opened Underwear.

Underwear includes Eva G-String, Maya Low Waist Undies, Lena High Waist Undies, Moana High Waist G-String.

If an Underwear is received faulty (subject to Australian Consumer Law), please reach out to the team.

If a Final Sale item, or opened Underwear is returned to us, we will be unable to issue a refund/exchange, and we will also be unable to return the item to you.

Bras do not classify as Underwear and can be exchanged/returned so long as they meet our policy.

All sales are final after 30 days of delivery.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you would prefer an exchange, the second shipment cost is complimentary.

Item(s) are to be sent back to:

HARA RETURNS
PO BOX 216
BRAYBROOK
VIC 3019
AUSTRALIA

Your return/exchange will be processed as soon as possible, refunds take a few days to process.

To return or return or exchange any item please visit or Returns Portal.

Please note: Hara reserves the right to refuse a refund or exchange based on the condition of the merchandise.

Email us at support@hara.earth with any questions.