How can we help?
Most answers you can find here. Can't find what you are looking for? Email support@hara.earth and we'll reply within 24 hours, Monday to Friday.
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Returns & Exchanges
Free returns for Australia and the US, 30 days to change your mind, and exchanges shipped back free.
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Orders & Tracking
Changing an order, tracking a parcel, payments and what happens if something sells out.
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Shipping & Duties
Delivery times, costs, duties and what to do if a parcel goes missing.
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Size & Fit
Find your size, choose the right bra for your shape and support needs, and see how our undies fit.
Get help with your product
Sizing, fit, fabric and care for every style, so you can choose with confidence.
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BrasFind your support and size
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UnderwearPick your rise and fit
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Period & LeakproofAbsorbency, fit and care
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ClothingDresses, tops and pants
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LinenOur linen dress and skirt
More help topics
- Fabric & CareWhat our pieces are made from and how to keep them soft for longer.
- Gift Cards & DiscountsWelcome codes, sale pricing, gift cards and Bundle & Save.
- Stock & StockistsRestocks, where to find HARA, wholesale and collaborations.
- Faulty ItemsWhat to do if something arrives damaged, or develops a fault.
Popular questions
- Size & FitWhat size should I buy?
- Returns & ExchangesHow do I exchange for a different size or colour?
- Returns & ExchangesHow long until I get my refund or exchange?
- Fabric & CareHow should I wash my HARA pieces?
- Fabric & CareHow much do your period undies hold?
Can't find what you need?
Email support@hara.earth with your order number. We reply within 24 hours, Monday to Friday.